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LASH EXTENSION FAQ

Q: Can I come to the appointment with eye make-up on?

We want your lashes to look amazing and to last as long as possible! That means removing all residue from your lashes (i.e. eye makeup and mascara), prior to your appointment, so our medical-grade adhesive works properly. Also, if you wear eye contacts, we recommend you not wear them during your appointment. This will help you avoid any potential eye irritation. After the appointment, it’s fine to wear contacts so you can see how lovely you look!

Q: How are the eyelashes attached?

Your trained and certified eyelash extension artist will meticulously attach one single extension to each natural lash with a small amount of medical-grade adhesive. We’ll work with you to perfect your desired look so you will look as natural or as dramatic as you’d like!

Q: Will the extensions damage my natural lashes?

No, the extensions will not damage your natural lashes. Your trained artist will customize and suggest the best type of extensions to be applied after your personalized consultation. Your own lashes will continue to stay healthy and unharmed.

Q: Is the adhesive safe?

Yes, the adhesive is a medical-grade adhesive produced in an FDA-certified facility. This adhesive is flexible, so lashes will move just as naturally as they always have. You won't even feel them!

Q: What are the extensions made of?

We use an amazing brand called The Lashe, the highest quality eyelash extensions made of the premium synthetic materials of nylon based with an organic silk core. We also use genuine mink lashes, which are hypoallergenic, cruelty free, and machine cut, so you can feel good about wearing them.

Q: Can I wear mascara and makeup?

The best part is, you won’t even want to wear mascara! We suggest you don’t apply mascara to the extensions, as you would need to clean the lashes in the evening. If needed, only apply a water based mascara to the ends of extensions. Other eye makeup is ok to continue applying, if you want to create a more dramatic look for a special occasion. Powder makeup is the best in order to keep your lashes looking beautiful.

Q: How do I remove makeup?

Always use an oil-free makeup remover and gently clean lashes from any oils and makeup. 

How often do I have to get fills?

Eyelash extensions shed naturally with your natural lash cycle and depend on your aftercare, but most fills happen every 2-4 weeks

Can I change the length of the extensions?

Yes, we can customize your extensions to create the look you want! Whether it’s a natural look for every day wear, or a more dramatic look for a special event, we’ll work with you to ensure you’re loving your lashes!

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